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Shipping Rates
Under
Construction
UPS Ground (about 5-7 business days) Continental US Only (not available to HI or AK):
Rush Delivery (UPS 2nd Day Air) Continental US Only (not available to HI or AK):
US Postal Service (USPS) Priority (about 2 -4 business days):
Note: Paints and coatings cannot be
shipped via USPS.
Grasslands Corporation does not provide shipping outside of the USA at this time. Delivery to Hawaii and Alaska via USPS Priority service only - no additional charge. 7.5% state sales tax applies to Florida addresses only. We ship orders by UPS or USPS Parcel/Priority Mail. Our orders are shipped at 4:00pm Eastern time on weekdays. Orders received by noon on weekdays will ship the same day, and orders received after noon on weekdays will ship the next weekday. Orders received on weekends will ship Monday morning. Most orders will arrive within 7 business days. If your order is sent UPS, we will e-mail you with the tracking number. If sent USPS, no tracking number is available, and the delivery time is not guaranteed but we will still e-mail you to let you know that your order has shipped. Orders of items in stock will usually ship within 24 hours. Special orders or backordered items will ship as soon as available. On a multiple item order with a backorder item in it, we will usually ship the items in stock right away, and wait for the backordered item to arrive so we can complete your order. There will not be any additional shipping charge. If an item is backordered, we will notify you by e-mail with an estimate of the time it will take to fill your order. If you do not want to wait, you can e-mail us back and cancel the item.
Some of the items we sell are hand made in small quantities, so as a result,
this can sometimes cause backorders. |
Your One-Stop
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Our GuaranteeAll items carry a 30 day complete satisfaction or your money back guarantee. During this time, you may return your merchandise for a complete refund providing that you return the merchandise in "as new condition" with all the original items included with that product(s) and all original packing materials. When returning an item, it is your responsibility to make sure the item is complete and well packed. Be aware that if you inadequately pack an item and it gets damaged in transit, the carrier will not pay insurance claims. If you inadequately pack the item and it gets damaged as a result, we will reduce your refund accordingly per our judgment of the damage. For returns, please read and follow these instructions.Return Policy: Do not call or email for ordinary return information. Read and follow these instructions for all returns.
All returns will be processed and fully inspected after they arrive in our warehouse. Please allow 10-14 business days after receipt of your product to our facility to process your request. Any returns found to be unused, non-defective, and in working order will receive full credit for the item price but shipping fees will not be refunded. Any returns found to be defective will receive full credit for the item price plus original non-expedited shipping fees. Grasslands Corporation strives to ensure that your products are received in the
condition as advertised. If the item was damaged in shipment or is missing
parts, then the carrier or the warranty service provider should be contacted for
information on how they handle damaged shipments or missing parts. If, after
contacting the carrier or the warranty service provider, the issue has not been
resolved to your satisfaction, Grasslands Corporation will work with you to
obtain an appropriate resolution to the extent of our ability. Please contact
Grasslands Corporation at 1-352-398-3888 for our assistance. |
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A Little About UsWe have developed our technological resources to appeal to the diverse and creative nature of our community and have opened our store on the web in order to offer these select, quality items to a broader audience.If you know of a product that you feel is of high quality and that would fit into the nature of Grasslands Corporation, please let us know. We welcome comments and suggestions for improvements. Please send us an e-mail. You can contact us at:
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